UX Data Analyst / Web Analyst

eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest European e-commerce businesses. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it offers the best deals in regular and charter flights, low-cost airlines, hotels, cruises, car rental, dynamic packages, holiday packages and travel insurance to make travel easier, more accessible, and better value for the more than 17 million customers it serves across 44 markets. eDreams ODIGEO is listed in the Spanish Stock Market.

Our UX team is one of the largest in Spain, and we’re continuing to grow with a multi-disciplined team of Visual Designers, UX Designers, UX Researchers and UX Data Analysts. We recently moved to a newly refurbished office that’s centrally located in Barcelona. We have a UX lab that supports our ability to apply a customer focused and data-oriented approach to our overall process. We’re a fun-loving UX team who’s passionate about many things, including learning, sharing knowledge, innovation, and best-in-class user experience.

We’re looking for highly motivated Data / Web Analysts to help us understand what is valued by our customers. You’ll help inform and evolve our product strategy by analysing the behavior of our users across our brands’ web and mobile experiences in more than 44 countries. You’ll support multiple product teams over the course of the agile product lifecycle, working closely with Product Owners and UX Designers while collaborating with other quantitative and qualitative researchers and analysts.

Key Responsibilities

  • Perform complex analysis on large data sets using appropriate data analysis techniques and tools with a strong focus on quality;
  • Identify and analyze relevant customer data to drive business goals and validate designs; turn data into actionable insights;
  • Analyse performance and different behaviors in an A/B Test environment;
  • Build and maintain different reporting tools, such as dashboards or reports, to share user behavior information with stakeholders;
  • Ensure that all eDreams ODIGEO websites are appropriately tagged in Google Analytics to be able to answer any research question;
  • Collaborate with User Researchers to detect gaps in knowledge about our user; identify research opportunities to fill those gaps;
  • Be an advocate for our users, building empathy within the company with clear presentations that highlight the impact of customer experience on business results.

Required Qualifications

  •  Minimum 2+ years of experience as a data analyst in a digital environment.
  • Minimum 1 year experience in a large-scale online industry required.
  • Degree in a quantitative field (computer science, mathematics, engineering, etc.)
  • Experience working with Google Analytics, Qlikview, R, SQL and Excel.
  • Experience in A/B Testing.
  • English speaker with good written, verbal, and presentation abilities.
  • Team player with a positive attitude and sense of humor.

Preferred Qualifications

  • Knowledge about UX and User Research.
  • Experienced in Data Visualization.
  • Experienced working in an agile environment.
  • Self‐starter, able to manage multiple tasks and prioritize quickly the most relevant ones.