Andy Goodman

Andy is a pioneer of the Service Design industry. After an early career in web design, Interactive TV and games he moved to design consulting with the customer experience firm, Seren, now owned by EY. From 2008 he spent 8 years at Fjord in London, Madrid and New York overseeing large scale integrations with Accenture after the acquisition in 2013. He has since had spells at BCG and frog. Andy is a frequent speaker at global conferences and events including TED and SxSW, and is widely published on emerging technology and design.